Terms & Conditions
1.Tickets, packages, rates & governing conditions are subject to change without notice.
2.SMAAASH has put all efforts to keep all attractions operational; however it is possible that some of the attractions may not be fully operational from time to time.
3.SMAAASH may, at its discretion, halt the operation of certain attractions for a period due to various reasons, including, but not limited to, weather conditions, maintenance, technical requirements, power failures, and safety checks.
4.SMAAASH does not guarantee the usage of all attractions on certain busy days.
5.Re-entry into the park is not allowed, after guests have made an exit.
6.All images & terminology used in all communication is for creative, descriptive and representation purposes only
7.A ticket is valid for a single entry and is non-refundable, non-transferable and non-redeemable.
8.On the purchase of tickets the holder confirms that he/she has read, understood and agreed to all the terms and conditions in the Entertainment Park and voluntarily assumes all the risks.
9.Guests are requested to study various safety signs of all the rides and attractions and act accordingly in terms of height and medical conditions and follow the instructions of guides and handlers of the Entertainment Park.
10.House waiting rule shall apply on all games.
11.There are inherent risks in the participation in ride, device and attraction. You, by your participation, accept the inherent risks of which a prudent person is or should be aware. You should consider this participation an exercise in good judgement and act in a responsible manner while using the rides.
12.SMAAASH takes all reasonable steps to provide you with a safe and enjoyable park. However The Company will not be liable for any person in respect of the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of The Company) or otherwise.
13.SMAAASH reserves the rights to refuse entry to holder of this ticket or remove any ticket holder anytime for violations of entertainment park rules, vandalism, failure to properly supervise persons under your care stealing, causing public nuisance mischief, illegal activity or failure to comply with any security measures.
14.Guests, kindly retain the ticket, SMAAASH Card and wrist band, if provided, till you leave the premises.
15.Tickets are required to be purchased for Children above 5 years of age.
16.Partial cancellations or modifications are not permitted. Cancellation allowed, for selected purchases only.
17.Cancellation allowed 48 hours prior to visit date, Cancellation penalty of 25% will be applied on base ticket cost (ticket cost plus add-ons). Cancellation will not be allowed within 48 hours of the park visit.
18.Complaints and problems: In the unlikely event that you have any reason to complain or experience any problems with your visit to an attraction, you must immediately inform the representatives for resolution. The Company reserves the right to inspect your bags at any time for security purposes.
19.No two offers can be clubbed together.
20.Tickets will not be rescheduled.